Bryan Dominic A. Balde
Tanza
Summary
A hard-working and self-motivated individual with 3 years of experience in production, (hands-on; new product development) I bring a unique combination of technical and interpersonal skills to the designated team. 2 years of experience in customer support. It has equipped me with excellent communication and problem-solving skills, allowing me to effectively correspond with clients, vendors and colleagues to ensure project success. As a detail-oriented and dedicated team player, I am committed to achieving superior results in all aspects of my work. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
5
5
years of professional experience
Work History
Preventive Maintenance Engineer
Ushio Philippines Incorporated
01.2016
- Conduct maintenance of different machines
- From product machine itself to various power supplies
- Knows basics on implementing PLC on the machines
- Trouble-shooting on different machines
- Coordinate with supervisors and maintain knowledge on product and prepare appropriate reports
- Develop product test plans and perform production tests according to process instructions.
Technical/Service Support Engineer
Schneider Electric
01.2021 - 01.2023
- Provide general technical support for customers, particularly technical information on products, prices, discounts and application information during pre-sales & after sales process
- Take ownership and ensure customer satisfaction before closing the request
- Detect all opportunities to serve the customer while addressing customer support request
- Provide a single point of contact to support the following field service business ( Secure Power , Power Systems , Industry Drives , Digital Energy )
- Communicate with 3rd Party Vendors to resolve escalated issue
- Provide Technical Service proposals to existing & prospected clients
- Prepare Deployment / Monitoring of Technical Support Engineer status / availability under Work Order
- Manage Documentation from customer under case queue
- (daily basis)
New Product Development Engineer
MEC Electronics Philippines Corporation
01.2018 - 01.2021
- Able to combine engineering and technology know-how
- Act as self-starter with developed analytical skills; exhibit proven problem solving skills
- Detail oriented; manages multiple projects with minimal supervision
- Familiar with operating practices for quality, safety, engineering, and maintenance
- Possess effective communication (verbal and written) and presentation skills with all levels
- Handle multiple situations at one time and be able to prioritize
- Participates on the organizational multitasking requirements and supports wide-range development of the organization and committee/s structure.
Education
Bachelor of Science in Electronics Engineering -
Lyceum of the Philippines University
High School Diploma -
Tanza National Comprehensive High School
Skills
- Has the ability to work calmly under time pressure
- Immense understanding in different environment
- Rational Thinker; observant at all times
- Eager to learn new things
- Ability to make decisions and solve problems
- Maintain good relationship with team
- Knows how to adjust and catch up swiftly with the pacing
- Excellent ability on typing (Avg 120WPM)
- Troubleshoot computer hardware and software problems
- Has the ability to simplify complicated reports in terms of Gantt chart
- Accepts constructive criticisms for improvement
- Navigates work modules accurately and precisely
- Keeps the project moving
- Strong communication with different people
- Project Management
- Technical reporting
Timeline
Technical/Service Support Engineer
Schneider Electric
01.2021 - 01.2023
New Product Development Engineer
MEC Electronics Philippines Corporation
01.2018 - 01.2021
Preventive Maintenance Engineer
Ushio Philippines Incorporated
01.2016
Bachelor of Science in Electronics Engineering -
Lyceum of the Philippines University
High School Diploma -
Tanza National Comprehensive High School